Organization Studies, Health Care
Professor Ramanujam is a leading researcher and consultant on the organizational causes and consequences of operational failures in high-risk work settings. His current research examines the role of leadership, communication, and learning processes in enhancing the quality and safety of healthcare. His research has appeared in various journals including Academy of Management Journal, Academy of Management Review, Journal of Patient Safety,Journal of Applied Psychology, Organization Science, and Medical Care.
Professor Ramanujam serves on the editorial boards of Organization Science and the Stanford University Press series on High Reliability and Crisis Management. He has consulted for several organizations including HCA, the Vanderbilt Heart and Vascular Institute, the Pittsburgh Regional Healthcare Initiative, Pure Safety, the Pacific Gas & Electric Company, and Sennheiser Corporation. He was previously a faculty member at the Krannert School of Management, Purdue University.
B.E., Anna University, Chennai, 1986 PGDM, Indian Institute of Management,Kolkata, 1988 Ph.D., Carnegie Mellon University, 2000
Research Interest(s): Organizational causes and consequences of operational failures; patient safety in healthcare delivery organizations
Area(s) of Expertise:
Organizational errors, reliability, and operational failures; healthcare delivery organizations