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Michael A. Lapré

E. Bronson Ingram Associate Professor in Operations Management


Subject Area(s): Operations Management

Professor Michael A. Lapré is an internationally known expert on organizational learning curves. He is primarily interested in empirical research on improving organizational performance. His articles have appeared in California Management Review, Harvard Business Review, Management Science, Production and Operations Management, and Queueing Systems. Lapré has been awarded the Shingo Research Prize, the Stan Hardy Award (twice), Wickham Skinner Awards for Best Paper presented at the annual conference of the Production and Operations Management Society, and the Dean's Award for Excellence in Research at Owen.

Lapré is a senior editor for Production and Operations Management (POM). He has served as a department editor for POM, associate editor for Management Science and Manufacturing & Service Operations Management (M&SOM), and a member of the editorial review boards of M&SOM, Decision Sciences and Operations Management Education Review. He has earned meritorious service awards from Management Science and M&SOM.
 
Professor Lapré joined the Owen faculty in 2001, after spending four years on the faculty at Boston University, where he was a recipient of the Broderick Prize for Excellence in Research. Before his doctoral studies at INSEAD, Lapré served as an Operations Research Analyst when he was an Officer in the Royal Dutch Navy. He is a citizen of the Netherlands, lived in France for five years, and is currently a permanent resident alien in the United States. He lives in Franklin with his wife and their two children.

 

Education:
Drs., Operations Research, Erasmus University Rotterdam (Netherlands), 1991
Ph.D., Management, INSEAD (France), 1997

Research Interest(s):
Empirical research on improving organizational performance, organizational learning curves, management of service quality, performance improvement paths.

Article(s):

Lapré, M.A.  2011.  Reducing customer dissatisfaction: How important is learning to reduce service failure?  Production and Operations Management 20(4) 491-507. [Lead article]  
Stan Hardy Award for best paper published in OM in 2011  
Lapré, M.A., I.M. Nembhard. 2010.  Inside the organizational learning curve: Understanding the organizational learning process.  Foundations and Trends in Technology, Information and Operations Management 4(1) 1-103.
Lapré, M.A., N. Tsikriktsis. 2006. Organizational learning curves for customer dissatisfaction: Heterogeneity across airlines. Management Science 52(3) 352-366.
Lapre, M.A., G.D. Scudder. 2004. Performance improvement paths in the U.S. airline industry: Linking trade-offs to asset frontiers. Production and Operations Management 13(2) 53-71. [Lead article]
Wickham Skinner Award for best paper
Stan Hardy Award for best paper published in OM in 2004
Lapré, M.A., L.N. Van Wassenhove. 2003. Managing learning curves in factories by creating and transferring knowledge. California Management Review 46(1) 53-71.
Shingo Research Prize
Lapré, M.A., L.N. Van Wassenhove. 2002. Learning across lines: The secret to more efficient factories. Harvard Business Review 80(10) 107-111.
Lapré, M.A., L.N. Van Wassenhove. 2001. Creating and transferring knowledge for productivity improvement in factories. Management Science 47(10) 1311-1325. [Lead article]
Lapré, M.A., A.S. Mukherjee, L.N. Van Wassenhove. 2000. Behind the learning curve: Linking learning activities to waste reduction. Management Science 46(5) 597-611. [Lead article]
Mukherjee, A.S., M.A. Lapré, L.N. Van Wassenhove. 1998. Knowledge driven quality improvement. Management Science 44(11-2) S35-S49.

Chapter(s):

Lapré, M.A.  2011.  Inside the learning curve: Opening the black box of the learning curve.  M.Y. Jaber, ed. Learning Curves: Theory, Models, and Applications.  CRC Press, Boca Raton, 23-35.
Bohn, R.E., M.A. Lapré.  2011.  Accelerated learning by experimentation. M.Y. Jaber, ed. Learning Curves: Theory, Models, and Applications.  CRC Press, Boca Raton, 191-209.

QUICKLINKS
Curriculum Vitae (PDF) >
Working papers (SSRN) >
POMS >
KLICNET >
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CONTACT

Voice: 615-322-2389
Fax: 615-343-7177
Office #: 310
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